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Technical support

Everyday round-the-clock we monitor the development of sections and functions of the website as part of marketing tasks. Your personal manager will process your query within 3 hours.

Choose your plan

Plans
The first
The second
The third
Personal
Our experts’ hours Included expert’s hours — content, design, development.
3 hours
6 hours
12 hours
Monitoring Domain registration terms, blacklist checking, website speed.
+
+
24/7 recovery Tracking and recovery within an hour.
+
Number of websites
1 website
1 website
2 websites
Hour cost The price of an extra hour for the website improvement.
$50
$50
$50
$1 600

Each plan includes

  • Improvement

    Analytics and recommendations for improving your website.

  • Assistance in promotion

    Consultation on increasing conversions and visitor numbers.

  • Virus scan *

    Check the website files for malicious code.

  • Backup *

    Restore from backups for more than 2 weeks.

  • Hosting set up *

    Transferring a website from hosting to hosting and setting up parameters.

  • Acceleration *

    Acceleration of loading, updating CMS and regular modules.

* this solution is possible during tech support.

Acceleration index

Maximal processing time for incoming tasks — 3 business days. But you can set the importance index to make your task processed faster.

Example: improvement task is estimated as required 2 hours to be solved, and you set 1.5.

3 hours (2 × 1.5 = 3) will be written off the balance of your plan.

1
Task solution for 3 days
1,5
Task solution for 1 day
2
Instant problem solving
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